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Frquently Asked Questions - WCR

Your home is your biggest investment. Therefore it is important that you ask as many questions as you need until you feel comfortable making a decision. At West Coast Roofing, Inc., we believe an informed customer is our best customer.

Q: How do I know if I need a new roof?

A: Visible signs of deterioration including materials cracking, curling and/or missing; the age of the roof; visible damage such as ceiling stains and water leakage.

Q: How long should my roof last?

A: That depends on a few factors including roof type, pitch/slope of the roof, ventilation, installation, maintenance, and weather. Generally for pitch roofs there are products that range from 20-50 years, for flat roofs, the life of the product can range from 5-20 years.

Q: My roof currently has 2 layers on it. Can I overlay my new roof or should I tear it all off?

A: The roof should be torn off to the deck. Roofing material is designed to be installed over a hard substrate, like roof decking. Most homes are designed for a weight load of only one layer of roofing materials. Also the more layers you have on the roof, the more susceptible the roof is to damage. Multiple layers of shingles will also affect the look of the roof prohibiting the shingles from lying totally flat, causing an uneven appearance.

Q: How long will the job take?

A: Weather permitting, once we have started work on your home, that work is not interrupted until completed. When your job is scheduled it is the only job for that crew until completion.

Q: What if it rains while you are installing my roof?

A: We watch the weather very closely. During the tear off of your existing roof, we will securely cover and water tight your roof at the end of each day.

Q: What does your price include?

A: The proposal you receive from West Coast Roofing, Inc., is for a complete roofing system at a fair price. Our price includes labor and materials, all dump fees, and clean-up. There are no hidden costs which will appear later. The only possible added cost is clearly stated in the proposal and that is for materials and labor needed for replacing any damaged or rotted lumber found when the old roof is removed.

Copyright 2008 West Coast Roofing Inc.     •      (808) 623-0677     •     wcr@westcoastroofinginc.com

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